FAQ · SPECIFICATION · OPERATION

Questions before you buy.

Answers to the questions facility managers, buyers, and operators ask before choosing a professional cleaning machine: selection, productivity, training, service, parts, and warranty.

BUYING & SPECS

Buying and specs

OPERATION & TRAINING

Operation and training

SERVICE & PARTS

Service and parts

WARRANTY & SERVICE LIFE

Warranty and service life

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Questions before you buy.

Buying and specs

How do I choose between RM 5, RM 27, RM 50, RM 50 M, RM 60 M, and ARM 130?

Which floor surfaces can Reinmatic machines clean?

What productivity can I expect in real-world use?

Can I see a demo before buying?

Do you offer fleet pricing for multiple machines?

Which accessories should I order with the machine?

Can the machines be used on ramps or gradients?

Operation and training

How long does operator training take?

Can different operators use the same machine without resetting it between shifts?

How often do I need to refill the clean water tank?

Which cleaning chemicals can I use?

How long does the battery last per charge?

Service and parts

How fast can a technician reach my site?

How long will original parts stay available for my machine?

Can our in-house maintenance team service the machines?

What does a scheduled maintenance visit cover?

Warranty and service life

What does the standard warranty cover?

How do I file a warranty claim?

What's the real-world service life of a Reinmatic machine?

Is an extended warranty available?

Still have a question?